Privacy Policy at Wild Fortune Casino
At Wild Fortune Casino, we prioritize your privacy and are committed to ensuring that your personal information is protected at all times. This Privacy Policy outlines how we collect, store, use, and safeguard your personal data in compliance with data protection laws. By using our platform, you agree to the practices outlined in this policy.
1. Information We Collect
When you interact with Wild Fortune Casino, we may collect certain types of personal information to provide our services effectively. This information is categorized as follows:
1.1 Personal Identification Information
We collect personal identification information such as your:
- Full name
- Date of birth
- Email address
- Telephone number
- Residential address
- Username and password
This information is required for account creation, verification, and customer support.
1.2 Payment Information
When you deposit or withdraw funds from your account, we collect payment-related information such as:
- Credit/debit card details
- E-wallet details (e.g., Skrill, Neteller)
- Cryptocurrency wallet addresses
We use third-party payment processors to handle transactions securely.
1.3 Device Information
We collect technical data about the devices you use to access our services, including:
- Device type (e.g., smartphone, tablet, desktop)
- Operating system and version
- Browser type and version
- IP address
- Location data
This data helps us optimize our services for various devices and ensure the security of your account.
1.4 Usage Data
We collect information about how you use our platform, such as:
- Pages visited
- Time spent on each page
- Game preferences and history
- Interaction with promotional offers
This helps us enhance user experience, provide personalized offers, and improve our platform’s functionality.
2. How We Use Your Information
The personal data we collect is used to provide, maintain, and improve our services. Here’s how we utilize your data:
2.1 Account Creation and Management
We use your personal information to create your account, verify your identity, and manage your account details. This includes processing deposits, withdrawals, and bonus credits.
2.2 Customer Support
Your information helps us provide efficient customer support. When you contact us with queries or issues, we use your data to resolve matters promptly.
2.3 Marketing and Promotions
We may use your contact details to send promotional offers, bonuses, and updates about new games or features. You can opt out of marketing communications at any time by adjusting your account preferences.
2.4 Security and Fraud Prevention
To protect both our platform and users, we use your data to detect, investigate, and prevent fraudulent activities. We also monitor for unauthorized access attempts and ensure compliance with legal and regulatory obligations.
2.5 Personalization of Services
We use your gaming preferences and usage data to tailor our services to your interests. This includes providing personalized game recommendations, targeted promotions, and improving our user experience.
3. How We Protect Your Information
We implement various security measures to ensure the protection of your personal information. These include:
3.1 Encryption
All sensitive data, such as payment information and passwords, is encrypted using advanced encryption protocols (SSL/TLS) to protect it during transmission.
3.2 Data Storage
Your personal information is stored securely on our servers, which are protected by industry-standard firewalls and other security measures to prevent unauthorized access.
3.3 Access Controls
Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements. We regularly review access permissions and ensure that all employees adhere to our privacy policies.
3.4 Third-Party Security
When we work with third-party payment processors or service providers, we ensure that they have similar security protocols in place to protect your information.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, there are instances where we may share your information with trusted partners:
4.1 Payment Processors
We share your payment information with third-party processors to facilitate deposits and withdrawals. These partners are contractually obligated to protect your data and comply with data protection regulations.
4.2 Legal Obligations
In some cases, we may be required to disclose your information to law enforcement or regulatory bodies to comply with legal obligations. This may include sharing data related to money laundering prevention, fraud investigations, or court orders.
4.3 Business Transfers
If Wild Fortune Casino undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new ownership entity. You will be notified of any such changes and given the option to update your preferences.
5. Your Data Rights
You have the following rights regarding your personal data:
5.1 Right to Access
You have the right to request a copy of the personal information we hold about you. You can contact our support team to submit an access request.
5.2 Right to Rectification
If any of the personal data we hold about you is inaccurate or incomplete, you can request that we correct or update it.
5.3 Right to Erasure
You can request the deletion of your personal information under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
5.4 Right to Object to Processing
You have the right to object to the processing of your personal data for marketing or other purposes. You can opt out of receiving marketing communications or update your privacy settings at any time.
5.5 Right to Data Portability
You can request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
6. Retention of Data
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically.